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Common Problems & Fixes

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  • How to Subscribe to APX or AMS?
    We have made this article easy to sign-up for APX or AMS. You just need to complete two forms and they are are all set for the year. frame Form (https://docs.google.com/forms/d/e/1FAIpQLSeRsQwNySbQ1MFBXedDOcqdPopular
  • How to file a Ticket request?
    Go to http://nlshelp.com/ on your preferred browser. Under support box, click the Ticket Center tab. You will be rouSome readers
  • How to recover your Account?
    Go to nlshelp.com and click Login. You will be routed to NLS Help Login page. Click Forgot password? Enter the email address associatedFew readers
  • Installing Telegram
    Telegram is one of the top application used as medium of communication with Biostar Technology Personnel. When receiving your Biostar Device, one of the requirements needed is to install Telegram. You may follow the below instructions as your guide. Go to https://desktop.telegram.org/ and click GetFew readers
  • Software Roadmap
    Few readers
  • Signing up in NLS Help
    How to sign up for NLS Help account Go to nlshelp.com Click Sign Up. 3. You will be routed to a Login page, click Signup link below. 4. Fill in the form with the information needed to create a new Account.Few readers
  • META Minus (Micro Scan) prompts error mesage
    Click on this link for full view: Meta Minus Process FlowFew readers
  • Incomplete Screen
    Affected Screen: Reboot your PC and try accessing the application and do the scan. If it’s still showing the same thing, proceed with the next step. Disconnect from your second monitor and reboot your PC/Laptop. Once rebooted, try accessiFew readers
  • Self Service Support
    I having issues with my software, what should I do next? Please send us a message in NLSHelp.com via Chat and share a brief summary of the issue encountered. We highly recommend if you share a photo, screenshot or a video of the error you encountered for us to easily understand the error you're currently experience. Please avoid sending direct message via Telegram or other means of communication withFew readers
  • Acceptable Computer Virus Protection
    Biostar Technology only supports Windows Defender (as shown below). Is Microsoft Defender free? Microsoft Defender for Individuals is only available as part of a paid subscriptionFew readers
  • PORT missing in Super Tuning
    (https://storage.crisp.chat/users/helpdesk/website/6b2307375ba47800/imageFew readers

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